Are there order minimums?
There are no order minimums for stock available styles.
If you want to get a feel for our quality, check out our sample pack.
I can't find the size chart.
You can find the size chart here.
How do I apply for a wholesale account?
Click 'APPLY' in the menu/header or click this link here.
Must fill out all required fields appropriately, in order to get an approval.
If there is a lack-of/inaccurate information, your application will NOT be approved.
Put in a wholesale application and was wondering when I would get approved?
It takes approximately 24-48 hours (not including weekends or holidays) to get approved for a wholesale account.
Once approved, you will receive a "Customer Account Activation" email from us, but please don't forget to check your Spam or Promotions folder!
I forgot to add a style/s, can I edit my order?
Unfortunately no, we cannot edit any orders once an order has been placed.
You can request to cancel the entire order, and we will give you a full refund, and you may place a brand new order.
Is there a maximum to what I can order?
We do not have maximums, but for orders over 500+ units, please contact email@example.com.
We can better service your needs and coordinate freight/shipping expectations.
I don’t have a brand, can I still order?
Yes, MADE is here to support anyone looking to make their dream a reality.
If you don't have a business license or sellers permit, give us a little background info in your application and we’ll figure out how we can help.
Do you offer screen printing and/or embroidery services?
No, we do not offer screen printing or embroidery services.
When will my order ship?
It typically takes about 1-3 business days for an order to be shipped from our facilities.
Please note, that once the order is shipped, we do not have control over the shipment times.
Shipping times may vary depending on your location and whether or not UPS/USPS is having delays.
Do you ship internationally?
No, we currently only ship inside of the US and Canada.
What is the MOQ for the Custom Dye Program?
We have a strict 72 units per color, per style minimum order quantity.
When are your customer service hours?
Monday - Friday | 10:00 AM - 5:00 PM PST
Important Shipping Notice:
PLEASE DOUBLE CHECK YOUR SHIPPING INFORMATION UPON CHECKOUT.
If you request for an address change, we have the right to charge you double shipping or you may be instructed to cancel your order and place a brand new order.
ALL SALES ARE FINAL.
WE DO NOT ACCEPT RETURNS OR EXCHANGES.
In case of a damaged or mis-shipped item, there is a 30-Day window from purchase date to notify us via the Returns Form, in which we will either send out a replacement or a refund.
In case of a mis-shipped item, we will send a return label for the wrong items sent out (must be unworn, unprinted, overall not worked on).
Once they have been returned, we will send out a replacement.