FAQ's

Are there any order minimums?
There are no order minimums for stock available styles. 
If you want to get a feel for our quality, check out our sample pack. 

Where can I find a size chart?
You can find the size chart here.
Also, all of our garments are unisex, unless otherwise stated.

How do I apply for a wholesale account?
Click 'APPLY' in the menu/header or click this link here. 

I put in a wholesale application and was wondering when I would get approved?
Wholesale applications are typically reviewed within 48 business hours.
Once approved, you will receive a "Customer Account Activation" email from us. Please remember to check your Spam or Promotions folder in case it ends up there.

I forgot to add a style - can I edit my order?
Unfortunately, we are unable to make changes to an order once it has been placed.
However, you may request to cancel the entire order for a full refund, and then place a new order with your desired items.

Do your garments have tearaway labels?
Yes! Our garments are made with tearaway size tags, making it easy for you to apply your own custom labels.

When will my order ship?
Orders typically ship within 1–3 business days from our facilities.
Please note: once your order has shipped, we do not have control over delivery times.
Shipping times may vary depending on your location and whether UPS or USPS is experiencing any delays.

What if I placed my order on UPS 2nd Day Air?
Any orders placed past 1PM (PST) for UPS 2nd Day Air will ship out the following business day.

What are your Customer Service hours?
Monday - Friday | 9:00 AM - 5:00 PM PST

 

Returns Policy:
All MADE sales are final. Returns or exchanges are only accepted for items that are damaged or incorrectly shipped.
If you receive a damaged or mis-shipped item, you must notify us within 30 days of the delivery date by submitting a request through the Returns Form. We will either issue a replacement or provide a refund. For mis-shipped items, we will send a return label for the incorrect item(s). Returned items must be unworn, unprinted, and otherwise unused. Once we receive the return, a replacement will be shipped. If an item is missing from your order and is no longer in stock, we will gladly issue a refund for that style or unit(s).