HOW IT WORKS
STEP 1: CHOOSE A COLOR
If the color you want is not shown, please email us at firstname.lastname@example.org
STEP 2: CHOOSE YOUR STYLE/S FOR YOUR CUSTOM DYE STEP 3: FILL OUT CUSTOM DYE FORM
WE WILL EMAIL BACK WITH A QUOTE + CONFIRMATION.
ONCE APPROVED, WE WILL PROCESS PAYMENT AND PROCEED WITH PRODUCTION. USUAL TURNAROUND TIME IS 2-3 WEEKS (WEEKENDS NOT INCLUDED). ONCE PRODUCTION IS COMPLETED, THE ORDER IS COUNTED AND QC’D AND WE WILL REACH BACK OUT VIA EMAIL.
PEACHES N’ CREAM
CUSTOM DYE RULES
MOQ (Minimum Order Quantity):
72 units per color/per style
Usual Turnaround Time:
2-3 weeks (may vary depending on quantity of units) upon color approval of the first sample. When there is a higher volume of custom dye orders, turnaround time is approximately 3-4 weeks.
Pantone Code we prefer:
CUSTOM DYE POLICY
*Please make sure the total units per color/per style match up to 72 units each, or else we will not be able to draft a quote.
*When doing a bulk order, we always do a first sample of each color to make sure we get color approval before doing the rest of the bulk.
*Custom Dye Samples are only made available when a bulk order is placed and paid.
*There may be some damages that occur during the dye process. Typical fallout from dyeing is approximately 4% of the entire order. We will refund any damages or shortages outside of the 4% tile. We can also re-dye the damages/shortages as long as we have the units available.
*Freight charges will be charged after the order has been completely fulfilled in which we will send a separate pay link for.
*Buyer will be notified once the goods have been counted, QC’d (quality controlled), and ready to ship.
*Once your custom dye order has been shipped, it is the customer’s responsibility to do another quality control check within 14 business days upon delivery date and let us know via email email@example.com (no phone calls)- if there are any damages or shortages. If there is no email notification after 14 business days, MADE, is not responsible for any damages or shortage findings. If the customer is sending their custom dyed goods straight to a print shop, finisher, another client, etc. - they are still required and responsible to do their own quality control check within the time frame of 14 business days upon delivery and emailing us, MADE, to let us know of any damages or shortages. Phone calls will not be permitted, only email notifications.